Questions & Answers

Frequently Asked Questions

Everything you need to know before your visit — hours, ordering, pickup, delivery, and more.

What are Piffords' dispensary hours?

We're open seven days a week, Monday through Sunday, from 10:00 AM to 9:00 PM. Holiday hours may vary — check our website or give us a call before making the trip.

Where is Piffords located?

Piffords Inc. is located at 500 Highland Avenue, Peekskill, NY 10566. We're easy to reach from Westchester County and the Hudson Valley, with parking available on-site.

Do I need to be 21 to order or shop?

Yes. You must be 21 years of age or older with a valid government-issued ID to enter the dispensary, place an order, or accept a delivery. We check ID at pickup and delivery.

How do I place an order for pickup?

Browse our menu at the shop link, add products to your cart, and choose in-store or curbside pickup at checkout. We'll text or email you when your order is ready.

Do you offer cannabis delivery?

Yes. We offer local delivery to eligible addresses in Peekskill and nearby Westchester and Hudson Valley communities. Delivery windows are typically same-day or next-day depending on order time and location.

How long does pickup or delivery take?

In-store pickup orders are usually ready within 30–60 minutes during business hours. Local delivery orders typically arrive within 1–3 hours, or next day if placed near closing. You'll receive an estimated time at checkout.

What payment methods do you accept?

In-store purchases are cash only at this time. Online orders for pickup or delivery are paid at the store or upon delivery. We do not accept credit or debit cards for in-store cannabis sales.

Can I change or cancel my order?

If you need to change or cancel an order, call or email us as soon as possible. Once an order has been prepared or dispatched, we may not be able to modify it.

Is there parking at the dispensary?

Yes. Piffords has free on-site parking at 500 Highland Avenue, Peekskill, NY 10566, including spaces for curbside pickup. Street parking is also available nearby. The lot is ADA-accessible.

How do I get to Piffords from Route 9 or the Bear Mountain Parkway?

From Route 9, take the Highland Avenue exit in Peekskill and follow signs to 500 Highland Avenue. From the Bear Mountain Parkway, exit at Washington Street and continue to Highland Avenue. From I-84, cross the Bear Mountain Bridge and you're about 15 minutes north of the store.

Which towns do you deliver cannabis to?

We deliver to eligible addresses across northern Westchester and the lower Hudson Valley, including Peekskill, Cortlandt Manor, Buchanan, Verplanck, Croton-on-Hudson, Ossining, Briarcliff Manor, Yorktown Heights, Mohegan Lake, Jefferson Valley, Somers, Garrison, Cold Spring, Nelsonville, Mahopac, Carmel, Stony Point, Haverstraw, Beacon, and Fishkill. Enter your address at checkout to confirm eligibility.

Is there a minimum order for delivery, and is there a delivery fee?

Delivery minimums, fees, and free-delivery thresholds are shown at checkout based on your address. Fees are always disclosed before you place the order — no surprises at the door.

What should I bring on my first visit to a dispensary?

Bring a valid, unexpired government-issued photo ID showing you are 21 or older — a driver's license, state ID, U.S. passport, or U.S. military ID all work. Cash is helpful since in-store cannabis sales are cash-only, and there's an ATM on site. That's really it — walk in, we'll take care of the rest.

I'm new to cannabis — what should I ask the budtender?

Tell your budtender three things: how experienced you are, what effect you want (relaxed, focused, sleepy, social, pain relief), and how you prefer to consume (flower, pre-roll, vape, edible, tincture, topical). We'll match you to a category, a strain type (sativa, indica, hybrid), and a starting dose. For edibles and tinctures, start low (2.5–5 mg THC) and go slow.

Are walk-ins welcome, or do I need an appointment?

Walk-ins are always welcome during our regular hours, 10 AM to 9 PM every day. No appointment needed. If you'd rather skip the line, place an online order for in-store or curbside pickup and we'll have it ready in 30–60 minutes.

Is Piffords a legal, licensed New York dispensary?

Yes. Piffords Inc. holds New York State adult-use retail license OCM-CAURD-25-000246, issued by the New York State Office of Cannabis Management (OCM). Every product on our shelves is from a NYS licensed cultivator or processor, lab-tested, and tracked in the state's seed-to-sale system.

Is the store accessible and pet-friendly?

The dispensary and parking lot are ADA-accessible. Service animals are welcome inside; other pets should stay outside for safety and compliance reasons.

Can I bring a friend under 21 into the store?

No. New York State law requires everyone entering a licensed dispensary to be 21 or older with a valid ID. Anyone under 21 — even accompanied — cannot enter the sales floor.

Can I consume cannabis in the store or parking lot?

No. Consumption is not permitted on the premises, in the parking lot, or in your vehicle on our property. New York State law also prohibits cannabis use in most public places. Please consume responsibly at home.

Still have questions?

Reach out and we'll get back to you as soon as the tide rolls in.

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